Teamwork: Resolving Conflict Medication Management emotional and social needs

emotional and social needs

personal care and support staff engaged in the Aged and Disability Care sectors

with step-by-step instructions

This comprehensive course uses clinical animation to demonstrate how a blood clot forms in the body and how it travels to the lung to form a pulmonary embolism

Teamwork: Resolving Conflict Medication Management emotional and social needsCourse Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise conflict, how to deal with it on a 1: 1 basis and when to escalate the issue. Learning Outcomes: After completing this course, participants should be able to: Define conflict and examine why it occurs. Recognise how to deal with conflict on a 1: 1 basis. Identify when to escalate conflict issues. Who is this