Yorgov Ivaylo - The New Customer Experience Management Why And How The Companies Of The Future Address Their Customers Needs Proactively - Paperback Political Activism Noun or a verb the

Yorgov Ivaylo - The New Customer Experience Management Why And How The Companies Of The Future Address Their Customers Needs Proactively - Paperback Political Activism Noun or a verb theBinding: Paperback Description: A comprehensive guide to a burgeoning field this book shows how to design and implement a future proof post sales service program focused on proactively addressing customers needs in a personalized way. For too long companies have detached from customers after the moment of purchase and done post sales service in a way that is reactive generic and not scalable. Empowered by the boom in data availability and analytics

SKU: 71845287996 · From centoria.fr